Mars7 takes your privacy seriously. This Policy clearly explains how we collect, use, store, and protect the personal data of every user on our platform.
Mars7 ("we", "our platform") is committed to protecting the privacy and personal data of every individual who uses our services. This Privacy Policy ("Policy") explains in detail how we collect, process, store, and protect your personal information when you use the mars7.org website, our mobile app, or any related services.
This policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. By using the mars7 platform, you confirm that you have read and understood this Privacy Policy.
If you disagree with any part of this policy, please stop using our platform and contact our team to request deletion of your data.
We only collect data that is strictly necessary to operate our services. The following are the categories of data we collect:
| Category | Data Examples | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Mandatory KYC verification |
| Contact Information | Email address, phone number | Account communications |
| Financial Information | Bank account number, bank name, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & troubleshooting |
| Game Data | Gaming history, wagering habits | Responsible gaming |
Your personal data is collected through the following methods:
Your personal data is used solely for lawful purposes necessary to operate mars7 services. These purposes are as follows:
Mars7 does not sell, rent, or disclose your personal data to third parties for their commercial purposes. However, we may need to share your data in the following limited situations:
All third parties we work with are required to comply with data protection standards equal to or exceeding our own. We will not share your data beyond the scope stated above without your explicit consent.
Your data security is our top priority. Mars7 implements a range of technical and organizational security measures to protect your information from unauthorized access, loss, misuse, or alteration:
Mars7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality of our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data we hold:
To exercise any of these rights, please contact our team via email at [email protected]. We will process your request within 30 business days.
Mars7 only retains your personal data for as long as it is needed for the purpose it was collected, or as required by law. In general:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our standard procedures.
The mars7 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we discover that data belonging to someone under 18 has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.
If you believe a minor has registered on our platform, please contact us immediately at [email protected].
Mars7 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via your registered email or in-platform notification at least 14 days before taking effect.
We encourage you to review this Privacy Policy periodically. The date of the most recent update is always displayed at the top of this page.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
We are committed to handling every privacy inquiry seriously and providing transparent, helpful responses.
Our Data Protection Officer is available to assist with any privacy inquiries.
Join over 500,000 Malaysian players who trust mars7 with their data protection.
Register Now LoginMars7 gives you real control over your personal data. Not just a promise — it is your guaranteed right.
Request a full copy of all personal data we hold about you at any time.
Correct inaccurate or incomplete information through our customer support.
Request deletion of your data when it is no longer needed or you withdraw your consent.
Restrict how we process your data in certain situations as provided by law.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another provider.
We invest in the best technology and processes to ensure your privacy is protected at all times.
All data transmitted between your device and our servers is encrypted with 256-bit SSL — the same standard used by the world's leading banking institutions.
Your data is stored in data centres secured with multi-layered physical and digital controls, monitored 24/7 by a dedicated security team.
Our identity verification process uses the latest document verification technology to ensure your data is processed securely and efficiently.
Our automated threat detection system monitors all suspicious activity in real time and responds before any damage occurs.
Only specifically authorised staff may access user data, and every access is logged and regularly audited.
Independent security assessments are conducted periodically by qualified third parties to ensure our systems consistently meet the latest standards.
Mars7 protects your privacy with best-in-class technology and transparent policies. Register today and experience a secure, trusted platform for yourself.